Careers at Norfolk Botanical Garden: Join Our Growing Team

NORFOLK BOTANICAL GARDEN EMPLOYMENT OPPORTUNITIES

The Norfolk Botanical Garden gladly accepts applications for any open job posting.
All open jobs are posted here. If you cannot find a job match at this time, please consider a volunteer position.

Full-Time

Position: Public Relations & Graphic Design Specialist

Position Type: Full-time employment, average of 40 hours per week. Non-exempt under Fair Labor Standards Act (FLSA).

Description: The Public Relations & Graphic Design Specialist is a mid-entry level position responsible for representing Norfolk Botanical Garden by executing PR strategies & campaigns that support the mission of the Garden. The ideal candidate would have Adobe graphic design experience, be an outgoing, creative thinker confident in public speaking and have exceptional written & verbal communication skills. The candidate must have an extraordinary attention to detail for project planning & generation in order to boost brand awareness & convey a positive public opinion of our organization.

Essential Functions:

Represent & speak on behalf of the Garden during TV, press and social media interviews, write press releases & build relationships with media/journalism partners locally and regionally.
Work closely with the Lead Communications Specialist & Graphic Design Manager to create vector-based designs using Illustrator for signs, logos, advertisements and other promotional material.
Work with other NBG departments & assist with content creation for quarterly membership publication: Dig & Grow.
Assist in creation and content gathering for staff newsletter: The Buzz.
Work closely with the Digital Content & Marketing Projects Manager to create compelling content and engaging posts or stories to post on as many social media platforms as possible.
Work closely with the HR Department to ensure uniforms are aligned with our brand, ensure our NBG Employment page is accurate, promote staff stories and help to enhance recruiting strategies however needed.

Essential Physical Functions:

Ability to move throughout the garden to gather content, film interviews and monitor active events such as festivals, etc.
Ability to work in an open-office setting utilizing a phone to answer calls and transfer as needed, utilize a computer to communicate via email, internal message and to go online.
Ability to use a radio to communicate with staff.
Ability to sit or stand at a desk for up to an 8-hour shift.

Specific Job Responsibilities:

Assist with Graphic Design needs consistent with NBG brand
Assist with website content, research and development
Deliver measurables and prepare PR reports, attend necessary Marketing meetings.
Develop PR strategies and campaigns and be ready to assist with crisis communications.
Any other duties as assigned.

Requirements:

Minimum of 2-3 years of professional work experience in the Marketing, Public Relations, Graphic Design or related fields.
A working knowledge of the Adobe Suite and graphic design basics including proficient use of the following software:
- Photoshop for image editing with an understanding of resolution and color requirements across digital and print projects
- Page layout experience utilizing InDesign
- Creating graphics using Illustrator
Must have exceptional verbal & written communication skills.
Must be proficient in the Microsoft Office suite.
Must have the ability to adapt to shifting schedules as needed to ensure content is gathered along with the ability to work under pressure to meet tight deadlines.

Education & Experience:

BSc/BA in Public Relations, Journalism, Communications or related field is highly preferred.
Submitting a compelling portfolio demonstrating previous projects would be highly preferred.
Experience with WordPress is a plus.
Experience with software and video/photo editing is a plus.
Knowledge of consumer marketing principles & a familiarity with Associated Press (AP) style is also a plus.

Benefits:

Health insurance including an HSA or copay option (NBG pays 70% of individual premium and 65% of dependent/family premium)
403(b) retirement plan with discretionary 4% match
Company sponsored life-insurance coverage.
Group rates on voluntary benefits such as dental, supplemental medical expense insurance, FSA, DCA, vision, STD, LTD, accident and critical illness.
Paid vacation, sick leave and holidays.
Professional development opportunities.
Staff discounts on programming & giftshop.
NBG logo wear for work provided.
EAP services for all employees.

Reports To: Chief Marketing Officer

Equal Employer Opportunity (EEO) statement: NBG is committed to the principles and ideals of equal employment opportunity. It is, and shall continue to be, the policy and practice throughout NBG to foster equal employment opportunity and non-discrimination for applicants, employees, and volunteers without regard to race, color, sex, religion, national origin, age, marital status, disability status, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions including lactation, status as a veteran, or other protected status, if qualified to perform the essential functions of the job with or without reasonable accommodation.

Send resume and application to: hr@nbgs.org

Position: Facilities Technician II

Position Type: Full-time employment, 40 hours per week. Non-exempt under Fair Labor Standards Act (FLSA).

Description: The Facilities Technician II performs general building maintenance, minor equipment maintenance and repair, custodial work, and event setup. This position is responsible for supervising and assigning tasks to other Facilities Technicians. The ideal candidate would have prior maintenance experience and a strong team-oriented work ethic. The schedule for this position will require weekend availability.

Essential Functions:

Access daily schedule, set work priorities and assign employees to tasks.
Perform safety procedures to include, but not limited to, equipment utilization and supply inventory (training provided).
Operate golf carts and conduct preventative maintenance, such as checking battery levels, tire pressure, gas levels, etc. Provide a tow as needed.
Painting and prep work around office spaces and across the Garden.
Operate heavy equipment such as the forklift, mini-loader, Bobcat, front-end loader, dump truck, large lift, etc.
Change tires on any NBG equipment, including: golf carts, work vehicles/vans, trams, and heavy equipment, etc.
Custodial duties to include cleaning restrooms, operating floor cleaning equipment, using a power washer, changing light bulbs, launder and dry items.
Qualify on cement safe, metal chop saw and spot welding. (training provided).
Event and classroom set ups.
Perform NBG safety procedures including a tag out, locating and operating firefighting equipment, the location of safety barriers, etc. (training provided).
Assists with Garden-wide special events and other duties as assigned.

Essential Physical Functions:

Must have the ability to lift up to 50 lbs.
Must have the ability to work outside for 8 hours in heat, cold or light rain and can continuously walk, stand, bend, twist and/or stoop.
Must have the ability to push, pull and perform manual labor during working hours.
Must have the ability to work on ladders for extended periods.
Must have the ability to operate heavy equipment and have the ability to drive a golf cart.

Requirements:

Schedule subject to Garden needs. Day shift, weekends required.
18 years of age or older with valid driver’s license & proof of car insurance required.
Minimum of 1-2 years of experience in Maintenance or related field required.
Must be able to work independently, as well as part of a team, be self-motivated, and customer service oriented.

Education and Experience:

High school diploma or equivalent preferred.
Minimum of 1-2 years of experience in Maintenance or related field.
Experience with electrical, plumbing, or carpentry is a plus.

Benefits:

Health insurance including an HSA or copay option (NBG pays 70% of individual premium and 65% of dependent/family premium)
403(b) retirement plan with discretionary 4% match
Company sponsored life-insurance coverage.
Group rates on voluntary benefits such as dental, supplemental medical expense insurance, FSA, DCA, vision, STD, LTD, accident and critical illness.
Paid vacation, sick leave and holidays.
Professional development opportunities.
Staff discounts on programming & gift shop.
NBG logo wear for work provided.
EAP services for all employees.

Send resume and application to: hr@nbgs.org

Position: Housekeeping Technician

Position Type: Entry level. Full-time employment, 40 hours per week. Non-exempt under Fair Labor Standards Act (FLSA)

Description: The Housekeeping Technician performs primarily custodial work, event set-ups, and general building maintenance. This position takes place during the evening shift generally from 3:00pm-11:30pm, however shifts may be scheduled later due to special events.

Essential Functions:

Custodial duties to include, but not limited to cleaning restrooms, operating floor cleaning equipment, using a power washer, changing light bulbs, laundry, etc.
Assist with event and classroom set-ups.
Be knowledgeable of and able to complete NBG safety procedures (training provided).
Assists with Garden-wide special events and other duties as assigned.

Essential Physical Functions:

Must have the ability to lift up to 50 lbs.
Must have the ability to work outside for 8 hours in heat, cold or light rain and can continuously walk, stand, bend, twist and/or stoop.
Must have the ability to push, pull, reach and perform manual labor during working hours.
Must have the ability to work on ladders for extended periods.
Must have the ability to drive a golf cart.

Requirements:

Night and weekend availability required.
18 years of age or older.
Must be able to work independently as well as part of a team, be self-motivated, and customer service oriented.

Education and Experience:

High school diploma or equivalent preferred.
Experience with floor maintenance such as stripping and waxing floors is highly preferred.

Benefits:

Health insurance including an HSA or copay option (NBG pays 70% of individual premium and 65% of dependent/family premium)
403(b) retirement plan with discretionary 4% match
Company sponsored life-insurance coverage.
Group rates on voluntary benefits such as dental, supplemental medical expense insurance, FSA, DCA, vision, STD, LTD, accident and critical illness.
Paid vacation, sick leave and holidays.
Professional development opportunities.
Staff discounts on programming, gift shop & café.
NBG logo wear for work provided.
EAP services for all employees.

Reports to: Shift Supervisor

Send resume and application to: hr@nbgs.org

Seasonal

Position: Parking Crew

Position Type: Seasonal employment, approximately 20-40 hours per week. Non-Exempt under the Fair Labor Standards Act (FLSA).

Description: The Norfolk Botanical Garden is seeking dedicated team members to join our Holiday Parking Crew! This is a seasonal position that helps with our famous annual Garden of Lights from early November to early January 2025. Shifts for this position are usually from 4:00pm-10:30pm, especially on busier nights, and will require evening, weekend, & holiday availability. This position will also require standing outdoors for the entire shift to effectively direct vehicles into open parking spaces.

Essential Functions:

Carefully direct vehicles to open parking spaces.
Walk around the parking lot in your assigned area to check the current number of open spaces to communicate to the rest of the Parking Crew.
Care for and have the ability to use all issued equipment such as: Handheld radios, safety belts/vests, light wands, etc.
Able to perform other duties as assigned.

Essential Physical Functions:

Must have the ability to stand for the entirety of the shift outdoors.
Must have the ability to listen & communicate over the radio and in-person
Must have suitable depth perception and vision in the evening & night timeframes to safely direct vehicles and guests.
Must have the ability to work outdoors in all adverse weather conditions and provide your own weather gear.
Must be able to understand and follow established parking plans and procedures to ensure the safety of everyone.

Requirements:

Must be able to reliably commute to the Garden for your shifts.

Education and Experience:

Ideal candidates will be reliable and have flexible availability to provide coverage all throughout the Garden of Lights season.

Benefits:

Staff discounts on programming and NBG gift shop.
NBG logo wear for work provided.
EAP services for all employees.

Reports To: DEGOL Senior Manager, DEGOL Project Coordinators, and the Director of Operations & Special Events

Send resume and application to: hr@nbgs.org

Position: Garden Guide

Position Type: Seasonal employment. Non-Exempt under the Fair Labor Standards Act (FLSA).

Description: The Garden Guide is responsible for safely operating trams and boats, conducting tours and providing frontline coverage of the Front Desk and Tollbooth. Shifts are 5-8 hours, fluctuating between 7:30AM-9:30 PM up to 4 days a week. This position requires flexible availability; weekend work is required. Ideal candidates would enjoy working with people, working outside in a beautiful Garden setting as well as indoors, & have previous cash handling experience.

Essential Functions:

Safely operate trams and boats to conduct educational tours of the Garden.
Create an outstanding guest experience by highlighting membership benefits & suggesting how guests can structure their visit to the Garden.
Work with all other NBG departments to ensure visitors have a positive and memorable experience at the Garden.
Operate cash register; responsible for initial money given, and any money taken in during shift.
Utilize Altru database program to view calendar schedule and be prepared to relay pertinent information to class participants, members, staff and the general public.
Provide excellent customer service at all times, especially when greeting & assisting guests.
Assist with special events as needed including Garden festivals & the annual Garden of Lights.
Additional duties as required.

Essential Physical Functions:

Must have the ability to work outside for 8 hours in heat, cold or light rain and can continuously walk, stand, bend, twist and/or stoop.
Must have the ability to push and pull objects during the shift.
Must have the ability to sit for extended periods of time at a desk inside an office, using a computer with a keyboard, answering the phone and communicating via a radio.
Must have the position requires the ability to lift and move materials up to 40 pounds.
Must be able to climb in and out of, and safely operate the tram, boat, and golf carts.

Requirements:

Valid driver’s license required and must be at least 18 years old.
A solid basic understanding of computers is required.

Education and Experience:

High school diploma or equivalent is preferred.
Should enjoy working with people, have excellent customer service skills, and be comfortable speaking to large groups.
Previous customer service and cash handling experience is highly preferred.

Reports to: Visitor Services Supervisors

Benefits:

Staff discounts on programming and gift shop.
NBG logo wear for work provided.
EAP services for all employees.

Equal Employer Opportunity (EEO) statement: NBG is committed to the principles and ideals of equal employment opportunity. It is, and shall continue to be, the policy and practice throughout NBG to foster equal employment opportunity and non-discrimination for applicants, employees, and volunteers without regard to race, color, sex, religion, national origin, age, marital status, disability status, gender identity, sexual orientation, pregnancy, childbirth or related medical condition including lactation, status as a veteran or other protected status, if qualified to perform the essential functions of the job with or without reasonable accommodation.

Send resume and application to: hr@nbgs.org