Norfolk Botanical Garden Employment Opportunities

The Norfolk Botanical Garden gladly accepts applications for any open job posting.
All open jobs are posted here. If you cannot find a job match at this time, please consider a volunteer position.


Position: Facilities Director

Norfolk Botanical Garden seeks a candidate for the newly created position of Facilities Director.Reporting to the President, this new senior management position will be responsible for the buildings, equipment, and facilities of Norfolk Botanical Garden.

The Facilities Director will direct staff, oversee the upkeep of equipment and supplies, and ensure that buildings are maintained, which will entail daily and weekly cleaning schedules, as well as determining and scheduling repairs. Coordination of daily operations with outside contractors in charge of projects, oversight of waste reduction improvements, and all safety inspections fall under the responsibility of this position.

Responsibilities will also include the direction and supervision of all maintenance workers, custodians, security guards, and other staff as assigned.

The Facilities Director will be in charge of a departmental budget and will negotiate with outside vendors for supplies, repairs, and other measures. They may also be required to provide periodic written reports to the President.

Summary Job Description

Responsible for all aspects of the following: planning, directing, and overseeing building operations and services; analyzing utility bills and energy output; purchasing and repairing equipment; maintaining all buildings; and supervising all security measures.

Primary responsibilities include, but are not limited to:

  • Inspect structure of buildings and determine if repairs are needed
  • Manage telecommunications and alarm systems, including installation
  • Directly manage the maintenance of all buildings, utilities, HVAC systems, power tools and equipment, boats, trams, golf carts, and other vehicles
  • Provide oversight and project management for any renovation, restoration, or other building projects
  • Liaison with various City of Norfolk departments to obtain services and materials as needed
  • Obtain permits and licenses as necessary
  • Maintain vendor relationships
  • Manage maintenance, custodial, grounds, and security personnel including: interviews, personnel performance evaluation, counseling, discipline, etc.
  • Prepare budget inputs in conjunction with Finance Director
  • Transport, dispose of, or relocate equipment and furniture
  • Evaluate and adjust energy expenditures, advising staff on how to reduce utility bills
  • Organize meeting and event spaces
  • Ensure food and beverage areas are adequately maintained
  • Oversee Security Department work schedules and all accident and incident reports.  Liaison with City of Norfolk Police and Fire & Rescue Departments
  • Perform facility plant equipment obsolescent planning, budgeting, and replacement
  • Perform environmental hazard management/planning and remediation
  • Manage inventory of essential parts and materials to support routine maintenance of vehicles, tools, equipment, and buildings
  • As part of senior management, help implement programs and provide team leadership
  • Other duties as assigned by the President.


A high school diploma or GED, along with extensive experience in maintenance and facilities management, is required. The Facilities Director will have to demonstrate excellent managerial experience and abilities; organization, planning, and communications skills; and knowledge of purchasing, supplies, equipment, and building repair.


  • Analytical Skills: must look at a variety of information and make decisions based on needs and budget concerns.
  • Communication: talk to their employees and work with management to make sure the job gets done, being able to clearly explain what needs to be done.
  • Attention to Detail: quality control is a large part of this job. Making sure cleaning, upkeep, and safety standards are maintained, and efficiencies are discovered, is key.
  • Leadership Skills: must motivate and coordinate employees, as well as deal with any disciplinary issues that may arise.

The Norfolk Botanical Garden offers an excellent benefits package including health insurance plan, a 403(b)-retirement plan with a company match, a flexible time off policy, and a unique work environment. Salaries are competitive with other area non-profit institutions.

Send resume and completed Norfolk Botanical Garden application (available online at www.norfolkbotanicalgarden.org) to the attention of Melissa A. Mullins at email melissa.mullins@nbgs.org or by mail to the address below. No phone calls or visits please.

 Norfolk Botanical Garden
Attn: Melissa A. Mullins
6700 Azalea Garden Road
Norfolk, VA 23518

Position: Gardener

Position type: Full time employment, 40 hours per week.

Description: Performs all aspects of display bed maintenance in the assigned area to set a standard of horticulture excellence.

Essential Functions:  Maintains horticulture beds and collections through weeding, watering, pruning, deadheading, mulching, edging, raking, fertilization and pesticide application.  Supervises assigned Gardener’s assistants and volunteers.  Writes articles for the newsletter, assists in teaching classes and supports special events as requested.  Has the ability to work outside for 8 hours in heat, cold or light rain and can continuously walk, stand, bend and/or stoop.   Has the ability to push, pull and/or lift 50 pounds during working hours.

 Education and Experience:  Requires an Associate’s degree in Horticulture or a related field and 2 years of hands on experience or a Bachelor’s degree in Horticulture or related field and 1 year of hands on experience.  Requires good communication and organizational skills.  Must have or obtain a Virginia Registered Technician pesticide license within 6 months of hiring.  Must have a valid Virginia driver’s license.

Specific Job Responsibilities:

  • Maintains display beds through weeding, watering, pruning, deadheading, mulching, edging, raking and fertilization.
  • Complete accurate and timely accession records for all plants associated with garden under his/her care and ensure that all plants are labeled appropriately.
  • Must monitor assigned area for insect, disease and weed problems, find the appropriate solutions and carry out the treatment.
  • Performs the appropriate soil preparation and planting of annuals, perennials, shrubs and trees.
  • Develop and expand an in-depth knowledge of herbaceous and woody plants under his/her care, make plant selection suggestions, and assist the Curator in locating desirable additions to the botanical collection.
  • Operates small and large engine equipment safely. (Golf cart, weed-eater, blower, truck, tractor, etc.)
  • Works alongside other members of the Woody Plants team and Horticulture Department in team projects. The ability to work in a team environment is essential.
  • Cleans, and uses hand tools and equipment responsibly.
  • Gives clear instructions and trains their assigned Gardener’s Assistant to perform the basic necessary tasks in assigned area when ill, on vacation or attending staff meetings.
  • Assists with the selection and evaluation of Gardener’s Assistants.
  • Writes at least 1 article for the newsletter and/or teaches 1 educational class/tour per year.
  • Assists with special events and other duties as assigned.

Reports to:   Curator of Woody Plants

Submit Resume to: matthew.gobla@nbgs.org

Position: Environmental Educational Coordinator

Description: Full Time Year-Round Position

The Norfolk Botanical Garden Youth Education Department seeks an individual who is creative, energetic, flexible and passionate about environmental education and sustainability. In all programs we strive to create an educational and fun environment for experiential learning. Must be willing to work outdoors in various weather conditions.

 Essential Function: 

  • Plan, coordinate and facilitate youth and adult environmental education programs.


  • Bachelor’s Degree in Education or related field required
  • Requires teaching experience and knowledge of the State Standards of Learning. Experience in the field of horticulture/botany, biology, gardening, natural science, or a like subject preferred. Professional experience teaching in a public/private school or educational non-profit institution highly preferred.
  • Pre-screening drug test, state background check and valid driver’s license required.

 Job Responsibilities:

  • Create, conduct and coordinate education programs correlated to Virginia Standards of Learning. Implement a focus on sustainability into all programs.
  • Facilitate group visits from arrival, to staff assignments, activity rotation, and departure for programs.
  • Coordinate and conduct outreach programs, including use of NBG vehicles.
  • Train and evaluate staff and volunteers on guided programs and activities.
  • Serve as contact for all school marketing. Act as liaison between NBG and educational staff at other institutions.
  • Organize and review all supplies.
  • Perform additional duties and responsibilities as assigned.
  • Work as a team to book and implement birthday parties in the WOW Children’s Garden.
  • Educate and engage visitors utilizing the horticultural collection of NBG. World of Wonders Children’s Garden’s themed gardens include global biome and habitat collections and fruit and vegetable display gardens.
  • Oversee functions in the WOW Children’s Garden, staff interactions with visitors, daily activities, and scheduled programming.
  • Communicate with other departments about safety issues and necessary repairs to the children’s garden amenities and features.
  • Work as a team to research and implement interpretation in the Garden.

Send resumes and NBG Application to jen.erving@nbgs.org

The Norfolk Botanical Garden offers an excellent benefits package including a health insurance plan, a 403(b)-retirement plan with a company match, a flexible time off policy, and a unique work environment. Salaries are competitive with other area non-profit institutions.Salary range for this position is $23K-$28K.



(There are no part-time positions available at this time)



Position: Visitor Services Assistant

This is a term position that offers part time hours. The shifts are 5-8 hours 3-4 days a week. Weekends are required.

Description:  The Visitor Services Assistant is responsible for managing the information desk and lobby area in Baker Hall Visitor Center and the Toll Booth.

Essential Functions:  Primary responsibility is to greet all visitors, handle admissions, to facilitate their visit by providing directions, highlighting programs and garden areas of interest, and suggesting how to structure their visit to the Garden. The Visitor Services Assistant will work with all other departments to ensure all visitors have a positive experience at the Garden.

Education and Experience:  High School Diploma or equivalent is required.  Should enjoy working with people and have customer service experience. Should also be comfortable interacting with all age groups. A solid basic understanding of computers is required. Smile!

Daily Job Responsibilities:
Both Positions:

  •  Greets and assists all visitors. (General visitors, educational classes, scheduled meetings, staff appointments, wedding guests and groups) Responsible for giving the visitor accurate information. Examples include: boat and tram times.
  • Responsible for reading the schedule and/or checking Vista daily to know what events are taking place and what groups are expected. Also, reading memos for direction.
  • Responsible for learning to operate computer software and programs for various functions and applications.
  • Operates cash register, responsible for initial money and money taken in.
  • Responsible for filling out the Shift Report correctly and giving explanations on any and all voids or questionable transactions. Responsible for dropping bag into safe with all monies, coupons collected and other paperwork used or taken in for that shift.

Information Desk:

  • Helps visitors to plan their time at the Garden. (Must know Garden lay out and daily activities in the Garden)
  • Answers incoming phone inquires and transfers calls to the proper extension.
  • Understands and promotes memberships.
  • Maintains and distributes the proper brochure/literature to visitors.
  • Responsible for appearance of information desk and contacts custodial staff when bathrooms and lobby area need attention.
  • Accepts payment for weddings
  • When the registrar is not available, signs students up for classes and collects payment.
  •  Calls Pepsi when machines are broken or need to be restocked.
  • Maintains drop-off/pick-up log and basket.
  • Assists visitors with lost and found items and wheel-chair check-out.

Toll Booth:

  •  Greets everyone entering the Garden and directing them to the appropriate place. This would include the general visitor, event attendees, and class participants.
  • Collects the appropriate admission fee and/or count people entering. Also, applies appropriate accounting procedures while doing so. This would include but not limited to credit card, checks, and Travelers Check payments.
  • Responsible for giving out the appropriate hand outs. When the handout supply is low, responsible for informing supervisor to restock.
  • Responsible for knowing the different admission procedures when using Vista. Examples include but not limited to: how to apply discounts and coupons, how to adjust sales when taking school or tour group payment, and checking students in on Vista.
  • Collects payment for school and tour groups.
  •  Responsible for knowing and applying the various discounts and coupons offered.
  • Check students in on Vista or collects payment for classes.
  • Checks membership cards for type of membership and expiration date. Only allows the appropriate number of members in per membership type and charging for additional visitors. Also, writes the membership number down with the number of members entering. Responsible for entering member attendance into Vista at the end of the shift.
  • Responsible for knowing and enforcing Garden rules and guidelines. This would include but not limited to: what time to allow visitors in, who pays admission and who is counted, not allowing dogs, informing people about bike night, informing people about not launching boats from the Garden, etc.
  •  Handles difficult visitors who do not want to abide by Garden rules and guidelines and does not allow them entry into the Garden.
  • Responsible for expediting each transaction in a timely manner to avoid long lines of visitors waiting to enter the Garden.
  • Responsible for keeping the toll booth clean.
  •  Notifies different staff members when appointments, etc. arrives at the Garden

Reports to:  Visitor Services Manager
Submit application to: Visitor Services Manager, david.powers@nbgs.org

DGOL Light Crew

Light Crew Needed – Seasonal position September – November 5 days/40 hours and possibly evenings Thanksgiving through New Year’s.  …To assist with installation of outdoor light displays and maintaining lights during show. Able to climb, reach, and lift bulky objects.  Valid driver’s license required.

Submit application to: Director of Visitor Services and Special Events at  marcia.riley@nbgs.org  and DGOL Designer linda.saunders@nbgs.org

Garden Guide

Description: This is a term position that performs front line visitor services functions.  Term lasts March-October. Possible intermittent work October – January.

Essential Functions: Conduct garden tours and programs for the general public and relay general visitor information.

This is a front-line visitor services job with high visibility. As a Tour Guide, you serve as the face of Norfolk Botanical Garden and should at all times present a highly professional demeanor.

Education and Experience: Requires excellent oral, written and customer service skills.  Applicants must be creative and have the ability to work independently.  Must also enjoy working with people and the ability to speak to large groups is essential.  Weekend and evening work required.

Other Requirements:  Must be 18 or older with valid driver’s license.  Must be able to lift 50 lbs.

Pay: $7.25 an hour

Specific Job Responsibilities:

•               Conduct tram and boat tours
•               Implement daily visitor programs (walking tours, educational presentations, etc.)
•               Greet and help orient visitors
•               Respond to visitor inquiries
•               Assist with special event tour related activities
•               Work evenings for Dominion Garden of Lights (November – December) as assigned
•               Assist Public Program Coordinator(s) with other duties as assigned

Reports to: Public Program Coordinator(s)

Submit application to: Public Program Coordinator at publicprograms@nbgs.org or Visitor Center front desk.

Position:  Youth Educator

Description: Seasonal Term position.
School Term:  September-May; Summer Term: June-August
Average weekly hours vary throughout the year; Spring and Summer Terms averages 20-35 hours per week. At least three weekend day shifts per month required.

The Norfolk Botanical Garden Youth Education seeks Educators who are creative, energetic, flexible and passionate about environmental education. This position is both educational and customer service based. In all programs we strive to create an educational and fun environment for experiential learning. Educators must be willing to work primarily outdoors.

Essential Function:
School Term:  Facilitate school, scout, family and birthday programs for children to age 12.
Year Round: Present “Discovery” programs to visitors and help to ensure overall safety and customer satisfaction in the World of Wonders: A Children’s Adventure Garden.

•    College experience required. Bachelor’s Degree
•    Requires teaching experience at the elementary or pre-school level. Experience in the field of horticulture, biology, gardening, natural science, or a like subject preferred.
•    Pre-screening drug test, state background check, social security card and valid driver’s license required.

Specific Job Responsibilities:

School Programs (March-June) are Monday-Friday from 9AM-1PM
•    Conduct school programs both on-site and for outreaches in area schools.
The World of Wonders Children’s Garden is open daily from 9AM-7PM
•    Educate the public using various props, WOW plants and natural materials.
•    Orient visitors to Children’s Garden map, guidelines and activities. Enforce guidelines.
•    Encourage families to have positives interactions with WOW materials, plants and properties.
•    Perform cleaning duties to ensure a sanitary work environment.
•    Educate visitors about current special exhibits.
•    Perform additional duties and responsibilities as requested.
Family, Scout and Birthday Programs take place primarily in evenings and on weekends
•    Lead Birthday programs for children ages 5-10. Assist families in hosting parties.
•    Lead Girl Scout and Boy Scout Badge programs.
•    Lead night hikes, songs and games for evening events.

Reports to: Youth Programs Managers. Send resumes and NBG Application to jen.erving@nbgs.org

Download a Job Application here