FREQUENTLY ASKED QUESTIONS
Due to the the current COVID-19 pandemic, our Million Bulb Walk event has been postponed until next year, 2021. However, we are adding MORE driving nights for you and your family!
Friday, November 13-Saturday, January 2
5:30pm to 10pm nighty
Yes. To continue safety standards and to reduce personal contact, we are moving our tickets sales to online only. Beginning October 1, 2020, you simply click the blue purchase tickets button: pick your date from the calendar display and you will then be prompted to select from TIME SLOT (1) 5:30pm-7pm, TIME SLOT (2) 7:30pm-9pm or TIME SLOT (3) 9pm – 10pm) Present your bar-coded ticket at our holiday ticket hut via your mobile phone. If you arrive with no ticket, you are not guaranteed entry as we may experience long lines. An additional $5 fee will apply.
Yes, Garden Members always receive the largest discount. Military & City of Norfolk Employees receive a discount (must present current ID at ticket hut). Please see above discounts listed under pricing. Guest passes and reciprocal benefits are not accepted for this special event. There are no group discounts.
Dominion Energy Garden of Lights is a rain or shine event and will occur as scheduled in rainy conditions. There are no refunds. If there is a cancellation of the event due to severe weather conditions or a power outage, participants will be contacted and tickets will be transferred to another night.
Please contact Guest Services at 757-441-5830 ext. 324 48 hours in advance to reschedule your tickets.
The event route is more than a mile long. Our busiest nights are Friday, Saturday nights. We recommend coming Sunday – Thursday.
Our Marigold & Honey Cafe Food Truck will offer a number of delicious snack and beverage options.
Yes, just don’t hold up traffic. If you take photos from your vehicle – use the hashtag #NBGLights2020.
As long as your favorite pet stays in your vehicle, they can enjoy the Dominon Energy Garden of Lights Drive Through too!
Members are welcome to purchase as many tickets as they would like, however only 6 tickets will be discounted at the member rate.
Yes, this is a great question. Our bathrooms located in Rose Garden Hall are open nightly until 10pm. Ask the attendant at the ticket hut. We will get you safely out of line and get you back in line to enjoy the lights.
The The Dominion Energy Garden of Lights was named a winner in the 2019 USA TODAY 10Best Readers’ Choice travel award contest for Best Botanical Garden Holiday Lights – top 5, two years in a row!
Named “One of the 12 Magical Christmas Destinations You Need to Add to Your Holiday Bucket List” by Simplemost.com
Don’t miss Virginia’s favorite holiday tradition. Drive through our annual holiday light show for a magical holiday experience.
Yes. Norfolk Botanical Garden is a non-profit 501(c)(3) organization. The Dominion Energy Garden of Lights is our largest fundraising event of the year.
THANK YOU FOR YOUR SUPPORT!
Your ticket purchases help us as a non-profit fulfill our mission:
IMMERSE VISITORS IN A WORLD OF BEAUTY
LEAD THROUGH ENVIRONMENTAL ACTION
INSPIRE THROUGH EDUCATION AND CONNECTION TO NATURE.