To reach a staff member, please call (757) 441-5830 + extension listed below (unless otherwise noted)
Administration
| Name | Title | Extension |
| Donald R. Buma | Executive Director | |
| Melissa Mullins | Administrative Assistant | 322 |
| Doug Ward | Director of Finance | 315 |
| Lee Allen Moore | Financial Assistant | 314 |
| Shay Clements | Accounting and Technology Assistant | 335 |
Donor Relations
| Name | Title | Extension |
| Cathy Fitzgerald | Director of Donor Relations | 319 |
| Ray Davis | Development and Membership Manager | 316 |
| Emelie Zueger | Membership & Gifts Coordinator | 326 |
Education & Communications
| Name | Title | Extension |
| Donna Krabill | Director of Education & Communications | 335 |
| Jennifer Erving | Youth Programs Manager | 340 |
| Emily Clack | Youth Programs Manager | 461 |
| Betty Ann Galway | Lifelong Learning Manager | 336 |
| Kelly Welsh | Public Relations Manager | 346 |
| Perry Mathewes | Education Program Manager | 337 |
| Jessica Hintz | Registrar | 338 |
| Daniel Kathalynas | Public Programs Coordinator/Tour Operations | 352 |
| Erin Bates | Public Programs Coordinator/Outreach | 347 |
| Amy Dagnall | Adult Education Specialist | 312 |
| Marcia Oubre | Senior Youth Programs Educator – WOW | 359 |
Gift Shop
| Name | Title | Extension |
| Lynn Clark | Gift Shop Manager | 329/330 |
| Jo Hartsook | Assistant Manager | 329/330 |
Horticulture
| Name | Title | Extension |
| Brian O’Neil | Director of Horticulture | 451 |
| Theresa Augustin | Curator of Natural Areas | 453 |
| Les Parks | Curator of Herbaceous Plants | 452 |
| Matthew Gobla | Curator of Woody Plants | 455 |
| Don Brown | Senior Gardener | 454 |
| Bob Davis | Senior Gardener | 454 |
| Tom Houser | Senior Gardener | 454 |
| Linda Saunders | Senior Gardener | 454 |
| Pat Sisson | Senior Gardener | 454 |
| Moriah Difernando | Gardener | 454 |
| Kelyn Holcomb | Gardener | 454 |
| Nicole Knudsen | Gardener | 454 |
| Joelle Miller | Gardener | 454 |
| Nathan Neufer | Gardener | 454 |
| Whitney Parker | Gardener | 454 |
| Eli Wright | Gardener | 454 |
| Suzanne Freeman | Nursery Technician | 456 |
| Vickie Pepper | Propagator | 456 |
| Joe Foreman | Grounds Manager | 458 |
| Raymond McDevitt | Groundskeeper | 454 |
| Meta Moore | Groundskeeper | 454 |
| Jason Weaver | Groundskeeper | 454 |
| David Foss | Plant Recorder | 457 |
Maintenance
| Name | Title | Phone |
| Jay C. Miller | Maintenance Manager | 757-441-5826 |
| David Brady | Maintenance Technician | 757-441-5826 |
| Greg Jacock | Maintenance Technician | 757-441-5826 |
| Don Sippel | Maintenance Technician | 757-441-5826 |
| Jim Alexander | Security | 757-441-5826 |
| George Peele | Security | 757-441-5826 |
Visitor Services
| Name | Title | Extension |
| Marcia Riley | Director of Visitor Services & Special Events | 311 |
| Mary K. Scott | Visitor Services Manager | 380 |
| Heather Fitzpatrick | Group & Corporate Sales Coordinator | 318 |
| Abby Petter | Events and Wedding Sales Coordinator | 328 |
| Carlyn Miller | Events and Wedding Sales Coordinator | 339 |
| Hazel Harvie | Facility Supervisor | 450 |
Volunteer Services
| Name | Title | Extension |
| Amanda Wells | Volunteer Services Manager | 327 |